1. National Disability Insurance Scheme

CLA is a registered NDIS Provider offering support services in the Brisbane North region.

We have four National Disability Insurance Scheme (NDIS) teams that work with people with a disability:

  • Community Living Program (CLP): is our generalist disability support team that provides both core and capacity building supports. Services include individual and group supports, counselling and assessments. The latter is conducted by our qualified social workers.

  • ARROS provides pro-active outreach to young people who are at risk of homelessness. Their services include specialised art therapy and counselling. There is more information on the ARROS team below.

  • Support Coordination provides support coordination and specialist support coordination to NDIS participants. 

  • Plan Management provides plan management, also known as ‘Improved Life Choices’ to NDIS participants.

For more information, please contact us on:

CLP and Plan Management: (07) 3266 5633

ARROS and Support Coordination: (07) 3266 3788

2. Other Disability Services


This work is funded under Transition and Post Care Support from the Department of Communities (Disability and Community Care Services).


ARROS works with people with a learning difficulty who are at risk of homelessness living in the greater Brisbane metropolitan area; north to Caboolture.

ARROS also works with young people transitioning from care.

The team’s outreach activities aim to help young people access safe, affordable and integrated accommodation; rebuild and strengthen existing relationships as well as develop new ones; and participate in communities, and develop the capacity of those communities to support them.

ARROS work is underpinned by a set of principles that includes:

  • Building relationships, both with young people with a learning difficulty and with their families and the community.
  • Commitment to work with them over the long term.
  • Respecting the contribution that young people can make and promoting that message to a wider audience.
  • Building resources and capacity particularly with families and the wider community to enable them to support young people with a learning difficulty to feel valued and respected.
  • Being flexible in recognising that each young person’s situation may require a unique response.

ARROS also works with young people with an intellectual and /or learning disability who are leaving foster care because they are turning 18. Work begins with these young people once they turn 15 and they can access the service until they turn 21.

In support of this work, CLA has established the Transition Mentoring Program. Under this program, youth mentor volunteers offer guidance, support and encouragement to a young person to help them make the transition from foster care to independence. Volunteers don’t need specialist skills, just a willingness to listen, care and understand. Ongoing training and support is provided in return for a commitment of a minimum of one hour per week for twelve months.

This is a rewarding experience both for the young person and their youth mentor.

To find out more, contact us on (07) 3266 3788.

3. Other Services

In addition to disability services, CLA also offers other services for people with disability and young people at risk. These include:

  • Community Connections
  • Brisbane Emergency Response Outreach Service (BEROS)
  • Village Housing
  • Mental Health Social Workers
  • Skilling Queenslanders for Work (SQW)
  • Brisbane Partnerships

Community Connections

Community Connections works with young people to address issues affecting their ability to stay at school or home and, where appropriate, offers support to their families, caregivers and friends. The team also works with schools in Brisbane’s northeast, providing specialised and integrated consultancy services.

The team delivers these services through the Reconnect program. (Department of Social Services)

“Community Connections helps me to know where I’m going and supports me when I need it. It’s made a big difference. I’ve noticed I’m thinking more wisely and feeling better.” Muini, Parent

“My first impression was it’s a fun, charismatic place. It is diverse – they do things with school kids but also with society, families and even their pets. They help people who feel a bit down and also train up the next generation of workers in the sector.” Michael, Supporter

For more information about Community Connections, please contact us on (07) 3266 5199 or email

Brisbane Emergency Response Outreach Service (BEROS) 


BEROS (Brisbane Emergency Response Outreach Service) is a consortium service between Community Living Association (lead organisation) and Micah Projects, and is funded by Department of Communities Child Safety and Disability Services (Brisbane Region).

BEROS works with young people aged 12-18 years old who are in the care of Child Safety and are self-placing and are often sleeping rough and couch surfing. BEROS also often engage with young people who are still connected to a placement but are regularly absent from placement working alongside the young person’s Child Safety officer and placement to keep them connected to their placement and support them to safely return.

The service provides outreach case management to young people Monday to Friday 9am- 5pm. Working alongside young people, Child Safety and other key stakeholders to connect young people to safe and stable housing, increase safety and stability and support young people to access resources.

BEROS operates a BEROS street to home service 7 nights a week 6pm til midnight. BEROS STH engage in assertive outreach to ‘hotspots” known as areas young people frequent and sleep rough, respond to child safety after hours referrals, provide transports for young people back to placement or safe self-placing options, respond to young people in crisis and provide welfare checks and the provision of practical support.

BEROS also provide overnight support for up to 2 nights for young people who are self-placing. Overnight support workers are able to provide case work support to these young people and support young people to engage with the case management team upon handover the following day.

Click here for BEROS’ brochure


Referrals can be made by anyone including Child Safety, the young person, other services, etc.

Monday to Friday 9am-5pm

Phone call to Team Leader Chloe Warrell – 0447 385 199.

After 5pm

Phone call to BEROS street to home: 3036 4444

Village Housing

Village Housing provides long-term housing options for constituents of Community Living Association as well as other eligible community members.

Living arrangements vary under Village Housing – members are people with and without an intellectual disability and some of the housing is owned or partly owned by tenants.

Building social inclusion is a key focus of Village Housing with members taking an active role in their living arrangements and the community. Through donations, CLA is able to assist a number of people in crisis through subsidizing private rental.

Village Housing Information Pack

Contact our office on (07) 3266 5633 to request a Village Housing information pack.

Supporting Village Housing

There are a number of ways in which you can support village housing financially by making a donation or a bequest in your will.

Our Pay Pal ‘Donate’ facility allows you to make a secure donation by credit card with an invoice automatically emailed to you.

Bequest to Village Housing

For more information about making a bequest or to find out more about how we use financial contributions, please do not hesitate to contact Community Living on (07) 3266 5633.

Mental Health Social Workers

Community Living Association’s accredited mental health social workers are registered providers with Medicare Australia and have been assessed on behalf of the Commonwealth Government.

The team can provide services through the Commonwealth-funded Better Access to Mental Health Care Programs and the Access to Allied Psychological Services Program (ATAPS).

We have experience in assessing and treating people who have mental health disorders, including:

  • depression and other mood disorders
  • anxiety disorder
  • suicidal thoughts
  • relationship problems
  • life crises
  • adjustment issues
  • trauma
  • family conflicts

Please contact our office on (07) 3266 5633 or email for more information.

Skilling Queenslanders for Work

CLA continued to receive funding from the State Government’s Skilling Queenslanders for Work initiative to host two projects: The Re-Gen Project and The Good Food Project.

The Re-Gen Project

The Re-Gen Project delivered two rounds of traineeships in Conservation and Land Management again in 2017/2018. The projects were 21 weeks long and engaged 30 people at the Hendra Pony club maintaining the grounds for the safety of horses and riders. Grounds maintenance and small landscaping projects were also carried out at other sites including the Wavell Heights Community Centre and Village Housing. The team from the second intake also erected a shade-house at the Hendra Pony Club to propagate native plants to provide hands-on experience to the unit potting up plants. Trainees achieved Certificate I Conservation and Land Management, First Aid Certificate and construction White Card. Trainees also participated in Job Preparation and Job search activities and employment outcomes continued to be in excess of 55 percent

The Good Food Project

The project delivers Certificate II in Hospitality (café and barista) supporting disadvantaged Queenslanders with barriers to employment to achieve accredited training and to gain work in the hospitality industry. Our participant cohorts are people with an intellectual disability and people from refugee backgrounds. CLA works in conjunction with Designer Life in Nundah to provide valuable practical experience in cooking, coffee making and customer service. Students also participate in work experience to further enhance their learning and receive assistance in job search and updating resumes. The project also works in conjunction with NCEC’s Good Food Trailer, enabling course participants to gain a wider variety of work experience; to trial their own food business ideas; and to potentially gain paid employment.

Brisbane Partnerships

Brisbane Partnerships logo 2017

CLA, Jabiru, Micah Projects and Kybara have joined force to promote social change at both the community and system level. We are committed to a community development approach, early intervention and family support within a social justice framework.

Go to Micah Projects website for more information.

2017 Bris Partnerships combined logos