CLA Policy and Procedures

CLA Policy and Procedures

Below is a selection of CLA’s Policies and Procedures relating to our governance and service provision.

We have published a Table of Contents so people are aware of what other policies and procedures we have.

If the policy you are interested in isn’t available, please contact Reception or CLA’s Coordinator on phone or email

Table of Contents

Table of Contents

Governance and Management

1.1 – Service Management 1.2 – Service Purpose, Philosophy and Outcomes 1.3 – Programs 1.4 – Constitution 1.13 Complaints and Compliments Policy 1.19 – Support to Constituent and Community Member Groups 1.25 – Commitment Statement – Children & Young People 1.27 – Membership

Disability Services

Please note – We have uploaded the entirety of this policy section in .zip format

Section 2 – Disability Services

Human Resources

3.10 – Code of Conduct 3.29 – Professional Boundaries 3.30 – Trauma, Vicarious Trauma and Burnout 3.31 – Domestic and Family Violence

Community Connections

Please note – We have uploaded the entirety of this policy section in .zip format

Section 4 – Community Connections